Reseller How-To Guide

From application to your first participant

A walkthrough of exactly how the Reseller Program works — applying, leasing your devices, setting up the check-in app and tracking software, and running your program day to day.

1Apply

Tell us about your program

Submit a short application covering your agency type, service area, and expected caseload. Most applications are reviewed within a few business days.

  • Open to bail bond agencies, private probation, monitoring companies, courts and new monitoring businesses
  • Choose a partner model: Lease & Run, White-Label or Referral (compare them)
  • No cost to apply, no obligation to proceed
  • A partner specialist follows up to confirm fit and tier
2Lease Your Devices

Ankle monitors and alcohol devices, shipped and leased

Once approved, you sign a device lease sized to your tier — GPS ankle monitors and alcohol detection units ship directly to your office, ready to issue.

  • No upfront hardware purchase required — lease devices, or buy them and pay half for software
  • We handle repairs, replacements, and firmware updates
  • Lease quantity flexes up or down with your active caseload
3Set Up the Software

Get access to the check-in app and tracking platform

We set up your agency's account on the participant check-in app and tracking software. With the White-Label option, it runs under your name so participants and courts see your brand.

  • Participants check in through the mobile app on their own schedule
  • Your staff track every case's location and compliance in one dashboard
  • Violation alerts route straight to the assigned officer, day or night
4Train Your Team

Onboarding before you take your first client

A partner specialist trains your staff on fitting and issuing leased devices, using the check-in app and software, and generating compliance reports.

  • Live or on-site training, depending on your tier
  • Reference guides for device fitting and troubleshooting
  • Ongoing refreshers as new staff join your program
5Launch & Track

Issue devices and start tracking participants

Fit your first participant, activate their check-in schedule, and watch their compliance status update in real time on your tracking dashboard.

  • Court-ready reports generate automatically from tracked data
  • Add leased devices as your caseload grows — no new contract needed
  • Your dedicated partner team backs you up with training and support
Before You Apply

What to have ready

The application takes a few minutes. These are the details it asks for, so a partner specialist can match you to the right tier.

Application checklist

  • Your organization's name and type (bail bond agency, private probation, court program, monitoring company or new monitoring business)
  • The states or areas you serve
  • A rough estimate of how many people you expect to supervise
  • Which devices you want: GPS ankle monitors, alcohol detection devices, the House Arrest App, or a mix (see lease rates)
  • The tier you are leaning toward, if you have one (Starter, Growth or Regional Partner)
  • A phone number and work email where our partner team can reach you
Day to Day

Enrolling your first participant

Fit the device and enroll

Fit the leased ankle monitor or issue the alcohol device, and have the participant set up the check-in app.

Set the rules

Enter the curfew schedule and any exclusion or inclusion zones that the court or your program requires.

Confirm alert routing

Make sure violation alerts go to the assigned officer, so someone is notified day or night.

Watch and report

Track location and compliance on your dashboard, and generate court-ready reports from the tracked data when you need them.

Growing Your Caseload

Winning referrals from courts and bail agents

Most new participants come from people who already work in the courthouse. Here is how partners earn their trust.

Start with who you know

Introduce your program to the judges, pretrial officers, defense attorneys and bail agents you already work with.

Lead with speed

Tell them how quickly you can fit a device once release is ordered, and give them one number to call.

Show your coverage

Explain how your team watches alerts in the tracking software, including who covers nights and weekends.

Bring sample reports

Show a court-ready compliance report, and ask your account manager for co-branded materials to leave behind.

Keep Learning

Guides worth reading next

Before You Launch

A few things partners find helpful early on

Set up billing first

Configure your client billing and invoicing before issuing your first device, so nothing falls behind once cases start.

Assign a software lead

Have one staff member become the go-to expert on the check-in app and tracking software during your first few weeks.

Save the partner support line

Keep your dedicated support contact on hand and set your team’s alert coverage schedule from day one.

Read the compliance basics

Review the Security & Compliance answers in the FAQ so your team can speak confidently about encryption, access controls, and documentation.

Plan your first week

Block time for training, device fitting practice, and a test participant before your first real case goes live.

Test with an internal participant

Fit a device on a staff member, run a check-in, and trigger a zone alert so everyone sees how the dashboard responds.

Define zones and schedules

Decide how you will set inclusion and exclusion zones and curfew windows, so setup for each participant is quick and consistent.

Prepare your participant briefing

Write a short, plain-language explanation of device care, charging, and check-in rules to hand to each participant.

Document your alert process

Agree who responds to an alert, in what order, and how it is recorded, so nothing depends on one person being available.

Know your reporting needs

Check what reports your courts or agencies expect, and confirm early that the software can produce them.

Ready to apply and start leasing devices?

Our partner team will walk you through the tiers, lease terms, and software setup — no obligation.

Earn $90–$150 a month per participantAt the suggested rates. Leased devices, your own brand.

Apply now